Cancellation Policy

You may cancel your order within 15 minutes of placing your purchase, provided that the order has not yet been processed.

Once your order has been processed, it can no longer be cancelled. If you wish to cancel your order, please contact us as soon as possible and provide your order number.

Please note that cancellation requests cannot be guaranteed if your order has already been processed.

In summary:

• Orders can be cancelled within 15 minutes of purchase.

• Cancellations are only possible if the order has not yet been processed.

• Once an order has been processed, it can no longer be cancelled.

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.